Empire Citi Properties Ltd. CASL and Privacy Statement
Empire Citi Properties Ltd. respects your privacy. This CASL and Privacy Statement informs you of our privacy practices, and how personal information is collected, used and disclosed by any website administered or operated by us. In this CASL and Privacy Statement, we describe the key elements of our privacy program: what personal information is being collected, with which third parties is the personal information being shared, and the purposes for which the personal information is collected, used and disclosed. In our capacity as owner and manager for real estate properties, it is necessary to collect and use certain information about residents and tenants to ensure timely communication about the properties including: safety and security matters, to identify owners and residents when they contact us, to inform owners and residents about products and services that may be beneficial; and for the assessment and collection of fees. Some of the information collected will be personal information including: names, addresses, telephone numbers, emails, and banking and credit information, and information required under Alberta regulations or property by-laws. We do not provide any personal information to third parties except where you have consented, or as required by law. From time to time, we may use third parties to carry out certain services and this may require providing personal information to them. This includes providing banking and credit information to third party financial or other payment processing institutions, which may be resident in countries outside Canada. We require third parties that we worked with to have adequate security as it relates to the safeguarding personal information, and policies around data privacy in line with the industries in which they operate. We have security protocols that are line with common industry practices, as well local and regional regulations. No security protocols are foolproof and there are risks involved in sharing personal information.
Protecting your privacy
Provincial and federal government privacy legislation protects personal information. It is our policy that information collected from our clients is used for the management of your business and is not disclosed to third parties without your knowledge and consent. Online and email application and reservation forms are voluntary, and used as a tool to answer your inquiries, and process your application, property reservation, or hold fees. Any information you share is confidential, and we will not sell, lease or disclose personal information to third parties unless required by law or in the ordinary course of business including: provide property and other services, refinancing or sale of the property, and dealings with utility providers and other services. For greater certainty, you agree we may use personal information that you supply to establish and serve you as our customer; determine whether any of our products or services are suitable for you, or when required by law. You consent to us sharing your personal information with our third party business providers, including, but not limited to, providers of utilities, banks, credit bureaus, lenders and potential purchasers of our property or assets. YOU EXPLICITY CONSENT TO OUR COLLECTION OF YOUR PERSONAL INFORMATION FROM THIRD PARTIES, INCLUDING THROUGH A BANK OR CREDIT CHECK, CONFIRMATION OF EMPLOYMENT, AND LANDLORD OR CHARACTER REFERENCES; AND TO VERIFY THE PERSONAL INFORMATION YOU HAVE PROVIDED TO US. YOU AUTHORIZE THOSE THIRD PARTIES TO DISLCOSE YOUR PERSONAL INFORMATION TO US. YOU ALSO AGREE, UNDERSTAND AND ACKNOWLEDGE THAT ANY HOLD FEE PROVIDED BY YOU UNDER ANY APPLICATION FOR ANY PROPERTY, INCLUDING A RESERVATION FOR ANY PROPERTY, IS NON-REFUNDABLE AS SOON AS THAT APPLICATION IS SUBMITTED BY YOU AND APPROVED BY US
Collection and use of information
Protection safeguards for your information
Your right to access your information
Upon request to our Privacy Management Program, you shall be informed of the existence, use and disclosure of their personal information, and shall be given access to that information. You may challenge the accuracy and completeness of the information and have it amended as appropriate. In the event that you suspect that your personal information has been collected, used or disclosed contrary to the legislation and regulation, please contact our Privacy Management Program. You have the right to review and correct their information, as described below. To protect your privacy and security, we may take reasonable steps to verify your identity, before we permit any changes to be made to personal information in our database.
Third party services
From time to time, we may offer certain third party services through the websites may be helpful or relevant to you. Third party services may include, but are not limited to, banking, credit and financial services; insurance-related services; payment processing services and property management-related services. When you click on a link for a third party service, your web browser will be re-directed to the third party provider of the third party service that you selected. Third party providers may have privacy policies that are different than our policies, and you should read carefully the privacy policies of those third parties prior to releasing any of your personal information to them. Third party services may also require you to agree to certain terms and conditions of use before using or accessing those services. Often, third party conditions describe and govern how third-party providers use your personal information, so you should read carefully all conditions prior to releasing any of your information to such third party providers. We do not endorse, warrant or guaranty the nature, scope, quantity, availability or quality of any third party services. If you have any questions, comments or concerns, you should contact directly the third party providing that service to you.
Protecting privacy of children
The website is designed to accommodate the needs of residents and tenants, and not children. We do not intentionally collect or request information from children. To protect their privacy, children under the age of 18 are prohibited from using any website.
Where We Store Your Personal Information
The personal information we collect from you may be transferred to, stored at, and processed by recipients located in destinations outside of Canada, including the United States of America. These countries may have privacy and data protection standards that are different than those in Canada.
Changes to This Policy
Privacy laws are rapidly evolving and, as a result, we reserve the right to change this policy without notice and at any time. We reserve the right, at our sole discretion, to modify or replace these CASL and Privacy Statement by posting the updated terms on the website. Your continued use of the website after any such changes constitutes your acceptance. Please review this statement periodically for changes. The most current version is posted on the website, and was last updated and is effective as of May 12, 2021.
CANADIAN ANTI-SPAM LEGISLATION POLICY (CASL)
By checking the Privacy Statement and CASL Policy Box on our website and submitting your request to us, you are authorizing the company and our affiliates, partners, nominees, service providers, and any independent third party to communicate with you via email, social media, text message, telephone, and fax or any other form of electronic and internet-based. We may send messages to our customers in relation to the company’s services, programs, programs, offers, promotions or those of our affiliates, partners, nominees, service providers or independent third parties. You are welcome to unsubscribe anytime by either clicking the Unsubscribe button on any of our emails, by directly contacting us by phone, mail or email, or reasonable notice by any other means:
Privacy Management Program,
Empire Citi Properties Ltd.
Suite 1000, 940 6 Avenue SW, Calgary, Alberta, T2P 3T1